Content Strategy

The Public Victory - 7 Habits of Online Marketers, Part 3

The Public VictoryOver the last few weeks here at Big Picture Web, we've been taking a look at Stephen Covey's The Seven Habits of Highly Effective People, a classic business professional's guide to becoming a productivity powerhouse in the workforce, and translating the core messages for online marketers. Last week we covered the first three habits necessary to achieve the private victory. This week, we'll take a look at the public victory, as well as the habit that ties them all together, in part three and the last in our series on the 7 Habits of Highly Effective Online Marketers.

The private victory was about mastering your own effectiveness. The public victory is about working with others to achieve not only your goals, but their goals as well. Habits 4-6 are:

  • Think Win/Win
  • Seek First to Understand, Then to be Understood
  • Synergize

Mastering these three habits move you from independence to interdependence on the spectrum of effectiveness. Let's take a closer look and explain the public victory of online marketers.

Habit #4: Think Win/Win

The first step in the public victory is to understand the concept of win/win. The main idea is that the most success occurs when your goals genuinely and rigorously align to those of your audience. Create a flood of free blog posts, articles and whitepapers answering these questions throughout the buying process. Help people by educating them and empowering them to accomplish their own goals. You win when a small, yet significant portion of these folks take the next step and hire/buy from you.

It's important not to approach win/win with quid pro quo in mind. Give liberally now and in the end, your kindness will be rewarded by continued patronage and stronger relationships. These concepts apply to both customers and co-workers. 

Habit #5: Seek First to Understand, Then to be Understood

Effective online marketers know that launching a new product or website without evaluating the needs of the customer is a recipe for disaster. I recently picked up a copy of Vanessa Fox's Marketing in the Age of Google (Yep, it's an affiliate link). Fox, a former Googler,  maps out an effective online marketing strategy in great detail. The first step isn't building a website. It's doing research.

What problems do your customers have? What issues do they need addressing? What concerns do they have about your product? Smart online marketers research all of the questions buyers have about their products. Then they create content that speaks to those issues.

Habit #6: Synergize

This is one of my favorite habits. Without synergy, 1 + 1 = 2. With synergy, 1 + 1 > 2. In my post about the modern economics of Trust Agents, Linchpins and Ninjas, I demonstrated the math of how effective people can have multiplying effect on the productivity of their entire organization through leadership, experience and knowledge.

To synergize, simply think of success more like a plant than a pie. Plants grow quickly and without bounds when all their inputs are at their most effective. Pies are finite and there's only so much to go around. Synergizing with co-workers and customers is fun, exciting and leads to great things.

Habit #7: Sharpen the Saw

Now that you've mastered both the private and public victory, you have all the tools you need to be effective. The last habit of highly effective people (and online marketers) is to Sharpen the Saw. Sharpening the saw means you always look for ways to advance your knowledge, skills and experience. Moss doesn't grow on a rolling stone and all that jazz.

Just by being here you're sharpening the saw, so good on you! And now that we've reviewed all 7 habits, it's your turn. What's your favorite habit to ensure your effectiveness? Do you adhere to Covey's habits or do you live by an code all your own? Leave a comment and your thoughts below.

Email Newsletter icon, E-mail Newsletter icon, Email List icon, E-mail List iconSign up for FREE tips via Email
google Analytics app buyer's guide

The Private Victory - 7 Habits of Online Marketers, Part 2

7 Habits Private VictoryLast week, we introducedThe 7 Habits of Highly Effective People in part 1 of our 3 part series on Stephen Covey's self-help masterpiece, translated for online marketers. We previewed the 7 habits and examined how they are much more of a set of guiding principles than a get-rich-quick system. This week, we'll take a look at the first three habits, the Private Victory, in much closer detail.

You have to crawl before you walk. Then you can run. The same is true with effectiveness. Before you can lead large online marketing initiatives, you first have to master you own devices. That's why the first three habits focus on only personal aspects over which only you have control:

  1. Be Proactive
  2. Begin With the End in Mind
  3. First Thing's First

Covey describes the first three habits as the Private Victory because they involve no one but yourself. Master these habits and see your individual productivity sky-rocket. It's as simple as that. Who wouldn't want that? Let's take a closer look at what constitutes the Private Victory for online marketers.

Habit #1: Be Proactive

We spend way too much time putting out fires and settling for less-than-ideal outcomes in our day-to-day activities. We spend far less time figuring out how to keep the fires from happening in the first place or better yet, how to achieve perfection. To be proactive, by very definition, you must take action. Map out a better process and propose it to your team to remove inefficiencies. Read a book or blog (or both!) to gain insights on why everyone is leaving your home page in droves. Become personally responsible for making things better.

Being proactive is a choice, not an ability or personality type. It's a decision to acknowledge when something isn't perfect and then to take action to fix it. Measure, grow, improve, read, create, learn, test, play. These are tools of proactive online marketers.

Habit #2: Begin With the End in Mind

Online marketing tools and channels are cheap. All too often we find ourselves creating presences in every social media channel or using every online marketing tool just because we can. We get excited because we have 400 likes, 5000 followers and 10,000 page views! But what about revenue? Profit? When you begin with the end in mind, you determine business objectives, create metrics, then set goals. Only then will you select the tactics necessary to move the needles you've selected.

You're saying, "What if I don't know how to set the objectives? What if I don't know what my goal should be?" See habit #1. 

Habit # 3: First Thing's First

Not everything is going to get done at once. And there are many distractions along the way. First Thing's First is the habit of defining and prioritizing tasks for yourself along the way to meeting your business objectives. You want to spend your time on the activities with the highest value.

To embrace Habit #3, you must learn to understand and how to deal with both important and urgent tasks. Find time now for the mission-critical project that isn't due for three months. Tame the flood of constant-yet-unimportant daily emergencies by plugging efficiency leaks in your day. Be committed to knocking out the important milestones along your project's time line.

Win the Private Victory

By being proactive, beginning with the ending in mind and taking first thing's first, you'll achieve the private victory, meaning you have moved from being dependent to becoming independent along Covey's spectrum of effectiveness. Next week, we'll take a look at the remaining four habits that empower online marketers to unlock the Public Victory.

What do you do to improve your personal productivity?

Email Newsletter icon, E-mail Newsletter icon, Email List icon, E-mail List iconSign up for FREE tips via Email
google Analytics app buyer's guide

The 7 Habits of Highly Effective Online Marketers - Part 1

7 Habits Online MarketersHow effective are you as an online marketer? Are you making the best use of your time? If not, you could be making much slower progress with your online marketing project than you anticipated. Or even worse, you might not even be making any progress at all. Sound familiar? Big Picture Web is here to help. Today's post is the first of three part series that takes a look at becoming more effective at online marketing through the lessons of one of the best selling business books of all time.

Stephen Covey's The Seven Habits of Highly Effective People (note: affiliate link) was first written over twenty years ago and has gone on to sell over 15 million copies in 38 different languages. Covey opens by asserting that success in just about any venture is gained not overnight, but by developing a series of habits, which are inherently recurring, persistent and constant. The 7 Habits are:

  1. Be Proactive
  2. Begin with the End in Mind
  3. Put First Things First
  4. Think Win/Win
  5. Seek First to Understand, then to be Understood
  6. Synergize
  7. Sharpen the Saw

Some books are trendy. Some books focus on a new idea, approach or technology. The 7 Habits of Highly Effective People is not one of those books. The 7 Habits is a seminal classic and a potential road map for your entire professional career.  

My goal over the next three weeks is to provide an overview of each habit and illustrate how online marketers could put them into action. Next week we'll take a closer look at the first three habits, which lead you from dependence to independence on Covey's spectrum of effectiveness. The week after we'll move on to interdependence and self-improvement. 

In the meantime, what is your experience with the 7 Habits of Highly Effective People? Have you read it or attended one of the training sessions? Is there another business or online marketing book that you consider to be a road map resource in your career?

Email Newsletter icon, E-mail Newsletter icon, Email List icon, E-mail List iconSign up for FREE tips via Email
google Analytics app buyer's guide

The Importance of Blogging Consistently

Blogging ConsistentlyThis week my normal computer is being repaired. And yet here I am pecking away with my thumbs at my iPhone's Squarespace app - which thankfully is pretty decent - to bring you a quality blog post from Big Picture Web. Why not just take a week off and deviate from my normal content schedule? Today's post takes a look at why blogging consistently is probably a lot more important than you think.

Your blog is your microphone to the world. It's your pulpit. Your stage. It's where you put your brochures aside and engage with your customers in an honest conversation about your brand's promise, what it is you do and how you can help people. You can demonstrate your knowledge, solve people's problems and slap a URL on it for the whole Internet to see. The more visible and apparent your skills, the more likely you'll be to gain the trust and respect of your audience.

If you're not posting, how do I know you're striving to learn and improve your product, service or knowledge? How do I know that you're different? Relevent? Worth the investment? For that matter, how do I even know you're still there?

How do I know you're still an expert if you don't take the time to prove it to me on a regular and ongoing basis? What message are you sending your audience with your blogging consistency?

Squarespace Vs. Wordpress: Both Sides of the Story

wordpress vs squarespaceChoosing a blog or other website publishing platform is a decision taken too lightly by far too many people. Your blog platform, or content management system (CMS), can greatly influence the size of your audience, the effort it takes to publish new content, and - if applicable - the amount of money you make online. This week, I invited Wordpress expert and Internet marketing entrepreneur Andy Brudtkuhl to engage in a conversation that compares Squarespace.com and Wordpress.org as blogging platforms/web publishing softwares.

I'll concede that the choice of blogging software is not an easy one. Wordpress is the perennial favorite. Squarespace.com(affiliate link) is touted by tech names like Leo Laporte and the guys at Diggnation. Both products have devout users that swear by their respective web publishing tool. And these are just two of many options. It can be hard to get a clear perspective on the pro's and con's of each.

Big Picture Web Marketing is a Squarespace website (See my updated Squarespace review here). Andy Brudtkhul, again, is a Wordpress consultant/pro/ninja. We both agree that there is no single best option and that the right blog or website publishing platform comes down to the one that best meets your goals, abilities, time lines, budgets, etc. We've put together this brief comparison based on Andy's experience with Wordpress and my experience as a Squarespace developer to help you make an informed decision on what's best for you:

Price

  • Squarespace - Squarespace services include both web design tools and hosting. Basic packages start at $8/month. To host your site on your own domain, accounts start at $14/month. Coupon codes can save you around 10%. Squarespace provides an excellent value for their slightly higher monthly price tag.
  • Wordpress - Free-ish - WordPress is completely 100% GPL open source however you still need to pay for hosting and domain name. The price ranges from ~$3/mo (GoDaddy) to $100/mo (Rackspace)

Search Engine Friendliness

  • Squarespace - Squarespace is largely SEO-friendly. It's built on valid XHTML code. You have control of your page titles, alt tags, article links, etc. And while most of the important elements are covered, I'll admit Squarespace's proprietary system does fumble with SEO in a few minor areas. For example, you can't create custom page titles for some of the system-generated content (i.e., tags and categories). But overall, Squarespace will suit all but the most hardcore SEOs.
  • Wordpress - Designed with SEO in mind. Everything from semantic XHTML markup to optimized URL's to on page elements and meta information is optimized for search. There are also themes and plugins that can help you along the way. There are even some plugins with built in keyword research tools that help you write better for SEO. It's easily the most optimized solution I have ever used out of the box.

Security

  • Squarespace - Being a completely hosted system means Squarespace is not prone to the same security holes as open source systems like Wordpress and Drupal. I'll never have to pay someone to cleanse my hacked blog because I bought my domain on GoDaddy. My site is just plain safe. And with revenues estimates on the rise for Squarespace, the platform is likely to invest even more into its already solid architecture
  • Wordpress - You need to maintain your own updates and be careful with plugins. Also - a good host helps. Remember in hosting - you get what you pay for. We prefer to host at Rackspace - but you can still have problems if you don't keep your site updated to the latest version and security fixes.

Adding Features

  • Squarespace - Squarespace may not have all the bells and whistles of Wordpress plugins, but they aim to be the best at what they do with the plugins they have. For example, the new Squarespace Twitter widgets download and store your tweets on their servers, so your site will never slow to a crawl when loading because Twitter is down. (And website load time is important.) Plus, Squarespace is compatible with all widgets on the web. The combined effect provides nearly all the extra features one could want in a blog.
  • Wordpress - The reason WordPress has grown so popular is it's ability to scale functionality through custom themes and plugins. Themes and plugins can provide unlimited functionality through a "Actions & Filters" API that WordPress provides. This is huge because it allows you to extend WordPress without changing any core WordPress code - allowing for new functionality while maintaining easy management and upgrades. Because of this API and the open source code platform - the WordPress development environment has grown and now there are hundreds of thousands of plugins and themes available.

Visual Customization

  • Squarespace - Squarespace starts off with a selection over 60 professionally designed templates. Then, you can customize nearly every element of the interface using their WYSIWYG editor - no knowledge of CSS is needed. It's ridiculously easy to have a completely custom and unique look. And for hardcore designers, Squarespace does allow for full CSS control. I picked Squarespace in part because I didn't want "just another Wordpress Thesis blog."
  • Wordpress - The common misconception (alluded to by Josh) with WordPress is all sites look like blogs. While this is true in many cases - it doesn't have to be since you have full control over your design. The theme market place is growing and dozens of free and premium WordPress themes are released on a daily basis. Themes like Thesis allow tons of design control from a WYSIWYG editor and if you really want it to look unique you can customize it to do so. 

Ease-of-Use

  • Squarespace - The usability of the Squarespace editor is outstanding. Creating stunning galleries, exceptional blogs and web pages that convert is easy. Getting used to their primary controls,including the Content, Structure and Visual "editing layers," requires minimal ramp-up. Squarespace also provides an extensive collection of how-to's, videos and forums available on their site. Building a site with Squarespace takes a shockingly short amount of time. You can even post to your blog from your iPhone, iPad and (soon) Android device (Perhaps the Windows mobile platform in the future, too).
  • Wordpress - Another reason for WordPress' rise in popularity is the ease of use factor. It's easy to setup, customize, and start producing content. Any average web user could setup a new site and be blogging within 10 minutes. There is a thriving online community with blogs, videos, pictures, howtos, podcasts and more on how to use, manage, customize, and publish in WordPress.

Hosting

  • Squarespace - You get the web publishing software and hosting with Squarespace. And not just any hosting. Squarespace uses grid hosting, which distributes your website traffic evenly across an entire networks. If you get on Digg, your site won't go down. If you get on CNN, your site won't go down. It's some heavy duty hosting. Plus, you can quickly transfer blog archives from other platforms with Squarespace's blog importer.
  • Wordpress - In hosting, you get what you pay for. If you choose to host your site for $3/mo at GoDaddy don't expect to get great support or the fastest server out there. However you can scale at your own needs. Four years ago we were hosting WordPress at GoDaddy and by now we are hosting on the super duper fast Rackspace Cloud. It's not cheap - but it's fast, secure, and reliable.

Support and Maintenance

  • Squarespace -  Squarespace boasts a 99.98% uptime. And because there is no Squarespace free plan (i.e, no forced advertising), they only have to support paying customers. It's their jobs to make you happy. End of discussion. Their email ticketing system is amazingly fast. Their service level is 30 minutes, 24 hours a day. Submit a ticket, get a coffee, come back and get your response. And you'll never have to worry about upgrading your blog with the endless patches and upgrades of an open source platform. Squarespace takes care of all of that.
  • Wordpress - WordPress support and maintenance is DIY... If you are uncomfortable with technology than you should have a WordPress guru (or me... wink, wink) in your contacts for those times when you need them. However WordPress does make upgrades and maintenance EXTREMELY easy through it's administration interface. It is imperative that you keep it updated (I mean c'mon it takes 1 click of a button) to avoid any security issues that may be fixed. 

Bottom Line

Ultimately, both Squarespace and Wordpress are great web publishing tools and can most likely meet the needs of most businesses' blogs' or websites' marketing strategies. Andy and I hope this post has given you the perspective you need to make your choice based on your own personal goals, skills and resources.

Are you in the process of starting a blog? What questions do you have about Squarespace or Wordpress? If you've already selected your platform, what has your experience been like so far? Leave your thoughts in the comments below and we'll be sure to reply.